Virtual Assistant Chatbots

  • Our engagement
    till date

  • 15%

    Increase in Agent responses

  • 28%

    Increase in conversations handled

  • 10%

    Improvement in Customer satisfaction

Empower Your Business With Intelligent Automation

eClerx’s revolutionary Artificial Intelligence Platform designed to transform your business operations by deploying intelligent chatbots tailored to your particular needs. Leveraging advanced machine learning, natural language processing, semantic analysis, and pattern recognition techniques, our platform processes unstructured data, to teach your bot to make human-like decisions and tackle complex cognitive tasks with ease, thus, enhancing user experience, and boosting productivity.

Keywords:

With Virtual Assistants, you get

  • Increased Efficiency

    Automate employee functions and data extraction for increased efficiency.

    Increased Efficiency
  • Colorful Cloud capturing data

    Enhanced Automation

    Assist agents by taking over manual and repetitive tasks, freeing up valuable time.

  • Increased Profitability

    Significantly reduce operational costs, enhancing overall profitability.

    Colorful Cloud capturing data
  • Colorful Cloud capturing data

    Enhanced Accuracy

    Increase accuracy in image categorization and other data processing tasks.

  • Better Productivity

    Improve turnaround times and enhance the quality and coverage of services.

    Colorful Cloud capturing data

CHALLENGES

Organizations today face the constant challenge of improving efficiency and maintaining high levels of customer satisfaction. The rise of unstructured data has made it increasingly difficult to manage and extract valuable insights without advanced technological solutions.

  • 1.

    Managing large volumes of unstructured data.

  • 2.

    Customer Support Overload:
    Handling numerous customer queries can overwhelm support teams and degrade service quality.

  • 3.

    Operational Inefficiencies:
    Manual processes slow down operations and increase the risk of errors.

  • 4.

    Employee Productivity:
    Employees spend significant time on repetitive tasks, reducing their capacity for strategic work.

De-Complicate Unstructured Data, Intelligently

Kaiza platform provides a comprehensive solution to the challenges by deploying advanced AI-driven chatbots and virtual assistants across various domains. These intelligent bots are designed to seamlessly integrate with existing systems, automate routine tasks, and enhance overall operational efficiency.

SOLUTIONS

01 EMPLOYEE ASSIST

Logging service requests and provide solutions to simple queries autonomously

02 AUTOMATED REPORTING

Integrate chatbots with reporting portals to deliver enhanced reporting and analytics.

03 VISITOR ENGAGEMENT

Engage website visitors and convert more prospects into customers.

04 ENHANCED USABILITY

Seamlessly integrate chatbots with various messaging platforms for widespread usability.

05 TRAINING

User-friendly training interface for end-users to train the bots according to their specific needs.

VIRTUAL ASSISTANTS SERVICES

  • Platform Versatility Seamless integration with messaging platforms like Skype, reporting portals, and legacy systems.
  • Flexible End-User Training A training interface module accessible over the internet allows end-users to feed training data and label entities and intents.
  • Exposed Over Internet RESTful web service API allows users to evaluate bot responses before deployment.
  • Audit Workflow Streamlined process for reviewing and improving bot interactions.

OUR INSIGHTS

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    Revenue projection increased by 112% in the first 2 fiscals

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  • Strategic Change management

    IT Data Transformation
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    Savings delivered: $5M per annum

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