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Mumbai – 400 023
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techservices@eclerx.com

Delivery Status Dashboard

Multiple KPI reporting and status tracking for senior management
Description

A Financial Services client wanted to report multiple KPIs for Delivery Status and related details of every month on a single dashboard for senior management. This reporting was being done using spreadsheets which proved difficult to distribute and consume.

Services

User Research

Information Architecture

Data Visualisation

Client

A Major US Bank

Image of a laptop screen displaying a Delivery Status dashboard

Project details

We managed the entire lifecycle in a short amount of time by quickly and easily visualizing data using Tableau.
We gave the client the ability to identify patterns and trends in data in a way that was previously not possible using spreadsheets.
Our main objective was to allow users to be able to make data-driven decisions as well as share and collaborate on data and insights with others

Approach Identification

The dashboard was designed from scratch by first analyzing and defining user journeys and defining the objective for the dashboard. Development was done in collaboration with the ops and data teams using Tableau. Various distributed data sources were integrated into the data model. Interactive and dynamic visualizations were created.

The Solution

The final product helps users see the value of the dashboard as more than a sophisticated tool, but as an indispensable asset that has the power to address each stakeholder’s main concerns.

Image of a desktop screen displaying a dashboard
Image of a laptop screen displaying a dashboard